Valhalla Laser Designs
P.O. Box 3006, Myrtle Creek, Oregon 97457
Phone/ Fax: 541-860-5551

January 01, 2012

The new guidelines and requirements are effective as of this date.
The following information contains the requirements that shops and home studios must meet to receive a discount on our merchandise. To be sure that you qualify for a wholesale order please read all of this information carefully before calling or faxing an order. We hope you will understand that we are trying to be fair to both shops and studios as we set these new guidelines into place.

QUALIFING REQUIREMENTS

STATE RESALE CERTICATE
Please provide a copy of your State Resale or State Tax Certificate depending on what your state requires. To qualify for a retail shop discount you must have a retail store dealing with Crafts, Unfinished wood and Decorative Painting and keeps regular daily hours in a location other than your home. We will also need your business phone and your home phone number

MERCHANDISE:
We do not have paper catalogs. All our merchandise is listed on our web site. We only discount items that we make any other items are at retail price.

ORDERING:
You may place your order by Web Storefront shopping cart. Phone, Fax or U.S. Mail. Please indicate the product name and item number to help ensure the correct items are shipped.

PAYMENT:
We accept Checks, Money Order, Master Card, Visa, and Pay-Pal. We do not ship C.O.D. There will be a $30.00 charge on all returned checks.

PRICES:
Prices are subject to change without notice and all orders are subject to current prices.
Shipping and Handling is not included.

SHIPPING:
We ship USPS Priority mail for most of our shipments. VERY IMPORTANT: Make sure you provide us with your current address.

International Shipping Information

All orders shipped by USPS Priority mail and is insured and traceable; therefore we will be able to follow through with any lost packages once they leave the US.

First Class International shipping: If you select to have your order shipped First Class International please be advise there is no way to track the shipment once it leaves our office therefor Valhalla Laser will not be responsible if you do not receive your order.

Shipping charges do not include any Brokerage Fees, Customs Fees or Taxes that you might be charged. Valhalla Laser is not responsible for these charges.

SALES TAX:
Oregon does not have sales tax, therefore we do not charge sales tax to your order.

RETURNS:

No returns or exchanges are allowed after 10 days of your invoice. Please notify us once you receive your order if there is any damage, Shortage and / or the incorrect item. No Credit will be given after 10 days from the date of invoice. If you decide you want to return any items or the shipment you will need to request a RNA number. DO NOT SEND ANYTHING BACK BEFORE YOU GET A RNA NUMBER. COD will not be accepted and do not send return items to the P.O. BOX. There will be a 20% restocking charge for returned items. Shipping cost WILL NOT be reimbursed.  No cash refund only Credit will be issued to your storefront shopping cart account. ABSOLUTELY NO EXCEPTIONS.

PRODUCT DESCRIPTIONS:
Valhalla Laser attempts to keep all information on this web site accurate but makes no warranties or representations about the accuracy or completeness of such information unless otherwise stated.

CANCELLATIONS AND ALTERATIONS:
Valhalla Laser reserves the right to refuse or cancel orders at any time including orders that contain incorrect prices or descriptions. Further, Valhalla Laser retains sole discretion in terminating or altering the terms of purchase at any time.